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Choose the right solution for your fundraising goals

Whether you’re just getting started or scaling up, RaiseNow offers flexible plans tailored to every size – from grassroots clubs to globally operating charities.

Fundraise better with the right plan

Build more personal connections
with your audience via video content.

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Find the Plan
that fits your Goal

Take the best path forward

From simple payment collection to powerful fundraising tools.

Club Icon

In the need to collect payments for your club?

RaiseNow Free is perfect for clubs looking to accept online payments without fixed costs. Simple, cashless and with less admin hassle.

Explore RaiseNow for Clubs
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Getting started with online fundraising?

RaiseNow Free is perfect for organisations starting with digital fundraising. Easy to set up, no fixed costs and built to grow with you.

Explore RaiseNow Free
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Ready to scale your fundraising online?

RaiseNow Growth is perfect for growing organisations ready to scale online giving. Full flexibility, powerful tools and expert support.

Explore RaiseNow Growth

Transparent pricing. Powerful features.

From cost-conscious entry points to feature-rich toolkits, all RaiseNow plans are built to grow with your needs. You only pay for what you use. In addition there are also payment provider fees. They depend on the different payment providers.

Club - Free

₣0 no fixed costs

For clubs ready to go beyond offline payments.

  • Platform fee: between 1,3% to 2,5% (depending on the form)
  • Access to RaiseNow Hub with basic reports and dashboards
  • Process membership payments
  • Process payments for your events & product sales
  • Payment methods like TWINT, Credit Card, PayPal, Google Pay, Apple Pay
  • Recurring payments possible through several payment methods, excluding TWINT
  • Collect donations through Donation Forms with basic customisation
  • Create QR codes for direct payments
  • Cover the fee, TWINT only
  • Basic email functionalities for system notifications (on/off)
  • Include TWINT in your Swiss QR bills
  • 4 languages - 1 currency
Get started

Charities - Free

₣0 no fixed costs

A simple way to begin your digital fundraising journey.

  • Platform fee: between 1,3% to 2,5% (depending on the form)
  • Access to RaiseNow Hub with basic reports and dashboards
  • Embedded Donation Forms with basic customisation
  • Payment methods like Payment methods like TWINT, Credit Card, PayPal, Google Pay, Apple Pay
  • Recurring payments possible through several payment methods, excluding TWINT
  • Collect donor information for manual tax receipt creation
  • Create touchpoints for all your channels
  • Generate QR codes for direct mailing communication
  • Cover the fee, TWINT only
  • Basic email functionalities for system notifications (on/off)
  • Include TWINT in your Swiss QR bills
  • 4 languages - 1 currency
Get started

Charities - Growth 1-3

from ₣225

We offer three Growth packages and work with you to find the one that suits your organisation best.

  • Platform fee: between 0.5% to 4.4% (depending if Growth 1, 2 or 3)
  • All features from the Free Plan
  • Enhanced RaiseNow Hub with advanced dashboard reports
  • Fully customisable Donation Forms with advanced branding options
  • Many payment methods possible, e.g.: TWINT, Credit Card, PayPal, LSV, Bank Transfer, Swiss QR, Google Pay, Apple Pay
  • Recurring payments through several payment providers
  • Multi-currency support for international donations
  • Predefined donation tax receipt templates for automatic generation
  • Flexible Cover the Fee model for all payment methods
  • Access to API + webhooks for real-time integration workflows
  • Full Community Fundraising suite available as add-on
  • Advanced CRM Integrations with Salesforce NPC and NPSP, SEXTANT, Creative OM and Microsoft Dynamics 365 as add-ons
  • Automated reconciliation possibilities
  • 9 languages - 33 currencies
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Find the right Pricing Plan for your organisation

Not sure which RaiseNow Plan fits your organisation? Our pricing calculator helps you quickly determine the best plan based on your yearly donation volume. Simply enter your estimated fundraising amount, and we’ll show you the most suitable option.

What’s your estimated annual donation volume?

<30k 200k 400k 600k 800k 1M<
USD
EUR
GBP
CHF

Growth I

€225/mo
or €1650 annually

Transaction Fee: 4.4%

Information icon This is the percentage deducted from transactions. Excluding payment processing fees from Payment Providers.
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With our product also comes support

Be direct.
Be real.
Be you.

In our Free Pricing Plans we focus on Self-Service and provide you with a digital journey, so that you can be a real changemaker. In our Growth Pricing Plans, you get personal support. To ensure your success we offer a range of services – because you don't have to figure it out on your own. 

Build more personal connections
with your audience via video content.

Onboarding Service

Onboarding Service

Get up and running quickly with an easy onboarding plan. Then maximize results along the way with premium training, ongoing consulting and technical services.

Best-in-class support team

Support Team

Our customer support team is ready to help you with all your technical questions, and can be reached by email or phone depending on your plan.

Fundraising Expertise

Fundraising Experts

From blog posts to webinars to Knowledge Base articles, we offer no shortage of free educational content to help your whole team stay up-to-date.

Maximise your success with our support packages

Whether you’re setting up your first campaign or scaling international fundraising efforts, our Customer Success Packages ensure you’re never on your own.

 
Basic

Included in Growth plan 1-3
Key Account

350 /Month
Key Account Plus

1.500 /Month
Onboarding

Basic onboarding and training

Basic package, plus CRM connector and reconciliation

Key Account package, plus Peer-to-Peer and Employee Giving
Success meetings

Annually

Half-yearly or as required

Monthly or as agreed and an annual meeting with RaiseNow C level
Technical support

No hours included. Charged based on time spent, 190/hr. Simple text adjustments in widgets.

 

2 hours per month including additional work at 190/hr. Hours cannot be carried over into the following month, e.g. individual field adjustments during onboarding and operation

10 hours per month including additional work at 190/hr. Hours cannot be carried over into the following month, e.g. individual field adjustments during onboarding and operation
Support channels

Email / ticketing system, link to schedule meetings, access to our Knowledge Base

Designated customer success team. All Basic support channels, plus a team telephone number

Designated customer success manager. All Basic support channels, plus a personal telephone number
Monitoring

Monitoring training with RaiseNow tool for CRM connector and reconciliation. Active monitoring: Error identification by email and Error processing (SLA level P4)

Monitoring training with RaiseNow tool for CRM connector and reconciliation. Active monitoring: Error identification by email and Error processing (SLA level P4)

Monitoring training with RaiseNow tool for CRM connector and reconciliation. Active monitoring: Error identification by email, Error processing (SLA level P3) and High priority with assistance from developer team
Contracts

Not possible to adjust T&Cs

Possible to adjust T&Cs by agreement. Charged based on time spent 250/hr

Possible to adjust T&Cs by agreement
Availability

99,7%

99,8%

99,9%

 

"We have been working with RaiseNow for some time now and are happy to count on a partner that is a very important player in the Fundraising Landscape. RaiseNow has helped us to become more efficient in our online fundraising processes, particularly in setting up a process to reconcile the data flow and make it visible in the connected Salesforce database. We are continuously working on improvements and integration of new features to step-up our fundraising performance and are very happy to be supported by RaiseNow’s experts in this."

Marta Vidal Wikimedia

FAQs

There are no fixed costs for the Free plan. Monthly fixed costs only apply to the Growth plan. There are three available offerings within the Growth plan with variable fixed costs and service fees, depending on your annual online fundraising income and requirements. If you need a special integration, implementation or a different Customer Success package, these fees will be charged additionally and accordingly.

Customer Success Packages are our service offerings for enhanced support provided by our Customer Success Team. They include proactive services that go beyond the support included in the Free and Growth plans. The "Key Account" package offers long-term support from a member of our CS team to ensure that key concerns are centralized and we can offer tailored support. This includes predefined regular online meetings to monitor your fundraising goals, a phone number for your contact person, and proactive notifications from us if there are any irregularities or important updates for your specific setup that we can communicate early on. We particularly recommend these packages for customers with CRM integrations, reconciliation, extensive customizations in general, and P2P.

 

Yes, you can connect your own payment gateways including Stripe, Paypal and many more. Get in touch to explore other options.

This depends on the size of your organisation, your annual online fundraising income, and your needs. The detailed features and offering of each plan are laid out above, and we’re happy to discuss your options and suitability for each pricing. Fill out our form to get a tailored solution to your inbox.

For the Free plan, you can sign up directly in RaiseNow Hub. Our support team will activate you as soon as possible so you can get started right away!

If you’re interested in the Growth plan, fill out our form. Our Sales team will scope out your requirements and set up a meeting with you. After signing the contract, our Customer Success team will get in touch to carry out the various onboarding and setting up processes with you.

At RaiseNow, we have a fair policy and are flexible with regards to contractual terms. For Free customers, you don’t have to cancel; you can simply remove the donation form from your site. For Growth customers, we offer one-to three-year contracts with a one month notice period at the end of the term. You can cancel your contract by emailing us at support@raisenow.com.

This is the fee that RaiseNow charges for providing donation forms with infrastructure and added-value, including services such as secure payments,  error handling, data synchronisation, export and more. It is in addition to the transaction fee for payment processing by the payment providers. Customers get a monthly bill with their platform fee for the previous month.

Yes, you can export transaction histories, donor data, and campaign performance figures in CSV or XSLX formats.

 

Yes, you can offer “cover the fee” as an option on your donation forms. On average, 70% of supporters opt in to cover the transaction and platform fees. By doing so, it allows you to receive and keep 100% of the donation amount, so that our solution pays for itself at no additional cost to you.

We support all categories of nonprofit organisations including charities, non-governmental organisations, and clubs and associations. With every newly-registered organisation, our team runs a manual check to ensure that you comply with our cooperation guidelines before proceeding with onboarding and setup.

The setup process and time period depends on the complexity of your requirements and implementation. For the Free plan, you can set up your donation solutions immediately after activation, which takes about one business day. For the Growth plan, it takes two to eight weeks before you can launch your campaigns.