Fundraise better with the right plan

No matter your budget, we’ve got you covered. Focus on growing and advancing your cause with RaiseNow.

Free

The price plan for clubs and associations, small and regional organizations – with no fixed costs.

€0 $0 £0 0 CHF No fixed costs
Payment processing fee: 2.5% Platform fee: 2.5% + 0.25 USD
  • 1 Donation Form
  • 1 currency
  • 2 payment methods: Credit cards and Paypal
  • One-off and recurring donations
  • Unlimited custom form fields
  • Customizable donation amounts
  • Real-time donation, payment and supporter data on RaiseNow Manager
  • Clear overview with dashboard
  • Unlimited data exports in CSV or XSLX
  • Full customization to match your branding (whitelabeling)
  • SSL data encryption
  • PCI DSS certified payments
  • Fraud control
  • Optional form autocompletion for recurring supporters
  • Email support
  • Access to our extensive Knowledge Base
  • Automated reconciliation information
  • Webhook functionality allowing data transfer to 3rd party systems
Get started in minutes
Growth

The package for national and international organizations and movements – available in 3 attractive price points.

From €195 $225 £175 225 CHF / month
Payment processing fee: From 0.6% From 1.25% Platform fee: 0.5% - 4.4%
  • Everything in Free, plus:
  • Unlimited Donation Forms
  • Unlimited currencies
  • Unlimited languages
  • Unlimited payment methods with individual contracts
  • Cover the fee option
  • Peer-to-Peer Fundraising
  • Employee Giving
  • RaiseNow Terminal
  • Advanced CRM integrations with Salesforce NPSP, SEXTANT, Creative OM, Microsoft Dynamics 365
  • Advanced Accounting System Integrations with Abacus and SAP
  • Extended support via Service Level Agreements
  • 1,000+ integrations with your favorite tools via Zapier
  • Access to newly released products and features at no extra cost
  • More features available upon request
Contact sales

See all features

Our product isn't just about features, we also support you to ensure your success

Because you don't have to figure it all out on your own.

Customer success

RaiseNow’s customer support team is ready to help you with all your technical questions, and can be reached by email or phone depending on your plan.

Services

Get up and running quickly with an easy onboarding plan. Then maximize results along the way with premium training, ongoing consulting and technical services.

Education

From blog posts to webinars to Knowledge Base articles, we offer no shortage of free educational content to help your whole team stay ahead of the curve as you grow.

Our Service Level Agreements

Even faster and more comprehensive support, based on your needs.

Features

Included in Growth plan

EUR 140 USD 160 GBP 150 160 CHF /Month

EUR 450 USD 500 GBP 400 500 CHF /Month

EUR 1,450 USD 1,640 GBP 1,300 1,640 CHF /Month

Support

Email

Email and phone (by appointment)

Email and phone

Email and phone

Response time

24 hr (Mon - Fri 9:00 - 17:00 CET)

8 hr (Mon - Fri 9:00 - 17:00 CET)

8 hr (Mon - Sat 8:00 - 17:00 CET)

4 hr (Mon - Sun 8:00 - 17:00 CET)

Problem solving

48 hr (Mon - Fri 9:00 - 17:00 CET)

24 hr (Mon - Fri 9:00 - 17:00 CET)

16 hr (Mon - Sat 8:00 - 17:00 CET)

8 hr (Mon - Sun 8:00 - 17:00 CET)

Guaranteed up-time

99.5%

99.5%

99.7%

99.9%

Extras

  • High priority intervention
  • Passive monitoring
  • High priority intervention
  • Passive monitoring
  • Includes 30 minutes of support per month
  • Highest prioritized intervention
  • Active monitoring
  • Includes 2 hours of support per month
  • Extended service support for CRM, ERP, Marketing connectors and reconciliation
  • Highest prioritized intervention
  • Active monitoring
  • Includes 4 hours of support per month
  • Extended service support for CRM, ERP, Marketing connectors and reconciliation

We also have flexible packages that are modular and adjusted to your needs. Contact us to explore SLA options.

Get in touch

Frequently asked questions, answered

Are there any fixed costs?

There are no fixed costs for the Free plan. Monthly fixed costs only apply to the Growth plan. There are three available offerings within the Growth plan with variable fixed costs and service fees, depending on your annual online fundraising income and requirements. If you need a special integration, implementation or a different Service Level Agreement, these fees will be charged additionally and accordingly.

What is the service fee?

This is the fee that RaiseNow charges for providing donation forms with infrastructure and added-value, including services such as secure payments,  error handling, data synchronisation, export and more. It is in addition to the transaction fee for payment processing by different payment providers. Customers get a monthly bill with their service fee for the previous month.

What are Service Level Agreements?

Service Level Agreements are our additional offerings consisting of extended services provided by our Customer Success Team. They contain specific services that go beyond what is included in the Free or Growth price plans. The offers include prioritized support, guaranteed availability, up-time and turnaround times, different contact channels and others.

A Service Level Agreement is not mandatory but recommended in many cases. You can still use our solutions seamlessly without one. We’ll be happy to advise you and weigh up the benefits of a package together.

Can I export my supporter data?

Yes, you can export transaction histories, donor data, and campaign performance figures in CSV or XSLX formats.

Can I connect my own payment gateway?

Yes, you can connect your own payment gateways including Stripe, Paypal and many more. Get in touch to explore other options.

Is there a donor “cover the fees” or “tipping” option?

Yes, you can offer “cover the fee” as an option on your donation forms. Up to 90% of supporters opt in to cover the transaction and service fees. By doing so, it allows you to receive and keep 100% of the donation amount, so that our solution pays for itself at no additional cost to you.

Which plan should I choose?

This depends on the size of your organization, your annual online fundraising income, and your needs. The detailed features and offering of each plan are laid out above, and we’re happy to discuss your options and suitability for each pricing.

Is RaiseNow only for nonprofit organizations?

We support all categories of nonprofit organizations including charities, non-governmental organizations, and clubs and associations. With every newly-registered organization, our team runs a manual check to ensure that you comply with our ethical guidelines before proceeding with onboarding and setup.

What does onboarding and account setup look like?

For the Free plan, you can fill in this order form right away. Once our team has approved your registration based on our ethical guidelines, you will receive your donation form within 5 - 10 working days ready with your payment methods and individual information provided during ordering. You’ll receive a Javascript code to copy and paste onto your website – and you’re good to go.

If you’re interested in the Growth plan, book a meeting slot with our Sales team to scope out your requirements. After signing the contract, our Customer Success team will get in touch to carry out the various onboarding and setting up processes with you.

How long does it take to set up?

The setup process and time period depends on the complexity of your requirements and implementation. On average, it takes Free customers 5 working days, and Growth customers 2 - 8 weeks to go live with their campaigns.

How long is my contract and how can I cancel it?

At RaiseNow, we have a fair policy and are flexible with regards to contractual terms. For Free customers, you don’t have to cancel; you can simply remove the donation form from your site. For Growth customers, we offer one- to three-year contracts with a one month notice period. You can cancel your contract by emailing us at support@raisenow.com

More than 4,500 organisations trust RaiseNow