Fundraise better with the right plan

There are no fixed costs for the Free plan. Monthly fixed costs only apply to the Growth plan. There are three available offerings within the Growth plan with variable fixed costs and service fees, depending on your annual online fundraising income and requirements. If you need a special integration, implementation or a different Service Level Agreement, these fees will be charged additionally and accordingly.

This is the fee that RaiseNow charges for providing donation forms with infrastructure and added-value, including services such as secure payments,  error handling, data synchronisation, export and more. It is in addition to the transaction fee for payment processing by different payment providers. Customers get a monthly bill with their service fee for the previous month.

Service Level Agreements are our additional offerings consisting of extended services provided by our Customer Success Team. They contain specific services that go beyond what is included in the Free or Growth price plans. The offers include prioritized support, guaranteed availability, up-time and turnaround times, different contact channels and others.

A Service Level Agreement is not mandatory but recommended in many cases. You can still use our solutions seamlessly without one. We’ll be happy to advise you and weigh up the benefits of a package together.

Yes, you can export transaction histories, donor data, and campaign performance figures in CSV or XSLX formats.

Yes, you can connect your own payment gateways including Stripe, Paypal and many more. Get in touch to explore other options.

Yes, you can offer “cover the fee” as an option on your donation forms. On average, 70% of supporters opt in to cover the transaction and service fees. By doing so, it allows you to receive and keep 100% of the donation amount, so that our solution pays for itself at no additional cost to you.

This depends on the size of your organization, your annual online fundraising income, and your needs. The detailed features and offering of each plan are laid out above, and we’re happy to discuss your options and suitability for each pricing.

We support all categories of nonprofit organizations including charities, non-governmental organizations, and clubs and associations. With every newly-registered organization, our team runs a manual check to ensure that you comply with our cooperation guidelines before proceeding with onboarding and setup.

For the Free plan, you can fill in this order form right away. Once our team has approved your registration based on our cooperation guidelines, you will receive your donation form within 5 - 10 working days ready with your payment methods and individual information provided during ordering. You’ll receive a Javascript code to copy and paste onto your website – and you’re good to go.

If you’re interested in the Growth plan, book a meeting slot with our Sales team to scope out your requirements. After signing the contract, our Customer Success team will get in touch to carry out the various onboarding and setting up processes with you.

The setup process and time period depends on the complexity of your requirements and implementation. On average, it takes Free customers 5 working days, and Growth customers 2 - 8 weeks to go live with their campaigns.

At RaiseNow, we have a fair policy and are flexible with regards to contractual terms. For Free customers, you don’t have to cancel; you can simply remove the donation form from your site. For Growth customers, we offer one- to three-year contracts with a one month notice period. You can cancel your contract by emailing us at support@raisenow.com